Luthier Alan Simcoe | Ordering
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Ordering

Ordering

To order a guitar, visit the Shop and place your order online using PayPal or any major credit card. Instruments will be shipped within three days of your order and typically the next business day. I ship world wide; see this page for Shipping details.

 

Returns

After fifteen days of receipt, if an instrument proves unsuited to the player, it can be returned for the purchase price, less the original deposit. If not in new condition, the cost of restoration will also be deducted. Reimbursement will follow immediately upon resale of the instrument.

 

Warranty

My instruments are guaranteed against defects in materials and workmanship for my life as an active luthier. I will not cover damage due to fair wear and tear, abuse, neglect, extremes of temperature or humidity, or natural disaster. Nor can I be responsible for the tendency of CSA and African blackwood rosewoods occasionally to develop hairline fractures despite decades of proper seasoning.

 

Periodic maintenance is the responsibility of the owner and is a condition of warranty. Appropriate care accessories are included in the purchase of each instrument. Repairs or alterations performed by someone other than me risk cancellation of this warranty. Transportation expenses are the responsibility of the owner.